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FAQ's
FAQ's
Frequently Asked Question
How do I know if the jewelry is genuine?
Look for a certificate of authenticity or a hallmark from a reputable organization.
What are the shipping times for online jewelry purchases?
Shipping times vary depending on the retailer, but typically take 2-5 business days.
Is it safe to buy jewelry online?
Yes, as long as you purchase from reputable retailers. Look for websites that have secure payment options and customer reviews.
What is the return policy for online jewelry purchases?
Return policies vary by retailer, but many offer a 30-day return window.
Can I get my jewelry resized if I order the wrong size online?
Some retailers offer resizing services, but you may need to pay an additional fee.
How do I care for my online jewelry purchases?
Follow the care instructions provided by the retailer to keep your jewelry looking its best.
Can I track my online jewelry order?
Yes, most retailers provide tracking information so you can track your order's progress.
What are the payment options for online jewelry purchases?
Most retailers accept major credit cards, debit cards, and PayPal.
Do I need to pay sales tax on online jewelry purchases?
Sales tax laws vary by state, so you may need to pay sales tax on your online jewelry purchase.
What if I receive a damaged or defective jewelry item?
Contact the retailer immediately to report the issue. They should provide instructions on how to return the item and receive a replacement or refund.