Care Instructions
At Sunlight of the Night we take pride in creating not only stunning but also durable, and capable of standing the test of time. To ensure that your jewellery maintains its beauty and durability for the years to come, we have formulated the following care instructions:
STERLING SILVER:
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Avoid exposure to chemicals such as chlorine, perfume, bleach, harsh detergents, cleaning solutions, vinegar, hairspray, and cosmetics. Therefore, apply makeup and perfume before wearing the pieces.
- Store sterling silver pieces in a cool, dry place. Tarnish-resistant cloth pouches or boxes are alternative storage options to prevent exposure to air, moisture, and tarnishing.
- Remove your sterling silver chain before engaging in activities that could expose it to abrasion, impact, or potential damage.
- Exposure to water, saltwater, or chlorinated water may cause tarnishing of sterling silver pieces. Remove your sterling silver chain before swimming, showering, or engaging in other activities that may expose the piece to water.
- To remove light tarnish or dirt, use a soft, lint-free cloth to gently wipe the surface of the chain. Avoid using abrasive materials or harsh chemicals for cleaning.
- If your sterling silver chain becomes heavily tarnished or dirty, consider taking it to a professional jeweller for thorough cleaning. The correct tools and methods for cleaning silver effectively will ensure that no further tarnishing occurs.
- Regular wear can help keep your sterling silver chain looking its best. The natural oils from your skin can help prevent tarnishing. However, ensure to remove any accumulated dirt or oils periodically.
- Regularly check your sterling silver chain for any signs of damage, such as weak links or worn areas. Address any issues promptly to prevent further damage.
- Prolonged exposure to direct sunlight can cause silver to tarnish faster. Therefore, store your jewellery away from direct sunlight.
- Keep jewellery out of reach of children and pets to avoid accidental damage or ingestion of small components.
GOLD PLATED:
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Avoid exposing the gold-plated chain to moisture, such as water, sweat, or humidity. Moisture can cause the gold plating to wear off more quickly and may lead to tarnishing.
- Store jewellery in a non-humid room with a consistent temperature.
- Avoid contact with chemicals such as chlorine, perfume, bleach, harsh detergents, cleaning solutions, vinegar, hairspray, and cosmetics. Therefore, apply makeup and perfume before wearing the pieces.
- To prevent scratching or tangling, store the gold-plated chain separately from other jewellery items, preferably in a soft pouch or jewellery box with individual compartments.
- After wearing, gently wipe the chain with a soft, dry cloth to remove any oils or dirt that may have accumulated.
- When cleaning the chain, avoid using harsh chemicals, abrasive materials, or jewellery cleaning solutions, as they can damage the gold plating.
- Plating will naturally wear off over time, especially in areas that come into direct contact with the skin or other surfaces. Regularly check the condition of the chain and handle it with care.
- Avoid rubbing or scratching the gold-plated surface with rough materials, as this can accelerate the wearing off of the plated layer.
- Remove jewellery when changing, sleeping, or engaging in activities that could cause the metal links to stretch and break.
- Keep jewellery out of reach of children and pets to avoid accidental damage or ingestion of small components.
ROSE GOLD PLATED:
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Avoid exposing the gold-plated chain to moisture, such as water, sweat, or humidity. Moisture can cause the gold plating to wear off more quickly and may lead to tarnishing.
- Store jewellery in a non-humid room with a consistent temperature.
- Avoid contact with chemicals such as chlorine, perfume, bleach, harsh detergents, cleaning solutions, vinegar, hairspray, and cosmetics. Therefore, apply makeup and perfume before wearing the pieces.
- To prevent scratching or tangling, store the gold-plated chain separately from other jewellery items, preferably in a soft pouch or jewellery box with individual compartments.
- After wearing, gently wipe the chain with a soft, dry cloth to remove any oils or dirt that may have accumulated.
- When cleaning the chain, avoid using harsh chemicals, abrasive materials, or jewellery cleaning solutions, as they can damage the gold plating.
- Plating will naturally wear off over time, especially in areas that come into direct contact with the skin or other surfaces. Regularly check the condition of the chain and handle it with care.
- Avoid rubbing or scratching the gold-plated surface with rough materials, as this can accelerate the wearing off of the plated layer.
- Remove jewellery when changing, sleeping, or engaging in any activity that could cause the metal links to stretch and break.
- Keep jewellery out of reach of children and pets to avoid accidental damage or ingestion of small components.
PEARLS:
- Avoid contact with chemicals such as chlorine, perfume, bleach, harsh detergents, cleaning solutions, vinegar, hairspray, and cosmetics. Therefore, apply makeup and perfume before wearing the pieces.
- Prolonged exposure to direct sunlight can cause pearls to fade or become discoloured. Store your pearl jewellery in a cool, dark place when not in use.
- Pearls are relatively soft compared to other gemstones, therefore avoid contact with sharp objects or rough surfaces that could scratch or damage them.
- Use a soft, clean cloth to gently wipe your pearls after wearing them to remove any natural skin oils or perspiration that may have accumulated.
- Store your pearl jewellery separately from other jewellery to prevent scratches, a soft pouch or individual compartment in a jewellery box is ideal.
- Check your pearl jewellery regularly for any signs of damage or loose pearls. If you notice any issues, please contact us as soon as possible for further information.
STONES:
- Use a soft, clean cloth to wipe the gemstones after each wear to remove any oils, dirt, or sweat.
- Avoid contact with chemicals such as chlorine, perfume, bleach, harsh detergents, cleaning solutions, vinegar, hairspray, and cosmetics. Therefore, apply makeup and perfume before wearing the pieces.
- Remove your jewellery before swimming in chlorine, using hot tubs, or engaging household chores involving harsh chemicals.
- Our stones are relatively hard but they can still be chipped or scratched if subjected to rough handling or impact. We advise you store your jewellery separately in a soft pouch or individual compartment to prevent scratches or damage from other pieces.
- Prolonged exposure to direct sunlight may cause some gemstones to fade or change color over time. It's best to store your jewellery in a cool, dark place when not in use.
- Check your jewellery regularly for any signs of damage or loose stones. If you notice any issues, please contact us as soon as possible for further information.
By adhering to these care guidelines, you can ensure that your precious jewellery remains a cherished possession that you can enjoy for years to come. If you have any questions or require further assistance regarding jewellery care, please do not hesitate to contact us.
Please note that this care policy is subject to change as we continuously strive to improve and update our guidelines based on the latest industry standards and best practices.
Frequently Asked Question
How do I know if the jewelry is genuine?
Look for a certificate of authenticity or a hallmark from a reputable organization.
What are the shipping times for online jewelry purchases?
Shipping times vary depending on the retailer, but typically take 2-5 business days.
Is it safe to buy jewelry online?
Yes, as long as you purchase from reputable retailers. Look for websites that have secure payment options and customer reviews.
What is the return policy for online jewelry purchases?
Return policies vary by retailer, but many offer a 30-day return window.
Can I get my jewelry resized if I order the wrong size online?
Some retailers offer resizing services, but you may need to pay an additional fee.
How do I care for my online jewelry purchases?
Follow the care instructions provided by the retailer to keep your jewelry looking its best.
Can I track my online jewelry order?
Yes, most retailers provide tracking information so you can track your order's progress.
What are the payment options for online jewelry purchases?
Most retailers accept major credit cards, debit cards, and PayPal.
Do I need to pay sales tax on online jewelry purchases?
Sales tax laws vary by state, so you may need to pay sales tax on your online jewelry purchase.
What if I receive a damaged or defective jewelry item?
Contact the retailer immediately to report the issue. They should provide instructions on how to return the item and receive a replacement or refund.